Helping Grain Grill take direct orders where major delivery apps do not reach.

Grain Grill operates in an area where major marketplace delivery apps such as Uber Eats and Just Eat were not properly serving customers. That left the restaurant needing its own direct digital ordering route instead of depending on platforms that were not covering the area.

Without a branded app, customers had fewer convenient ways to browse the menu, choose delivery or collection and pay online. The restaurant also needed more control over the customer journey and the operational process behind each order.

Webpulse built a React Native mobile app for Grain Grill, supported by Supabase and integrated with Square payments. The app gives customers a direct way to browse the menu, add items to a basket, choose delivery or collection, pay securely and submit their order.

The platform was structured around both sides of the business: the customer journey on the front end, and the admin and driver roles needed to handle orders behind the scenes.

The build focused on the real actions people needed to take, from the public-facing journey to the internal steps needed to manage the work properly.

The ordering journey was designed to stay clear and fast. Customers need to move from browsing to checkout without unnecessary decisions, especially when ordering food from a mobile device.

Delivery and collection were treated as separate routes inside the same app experience, so customers only see the steps relevant to the way they want to order. That helps reduce friction before payment and makes the flow easier to understand.

The admin and driver roles were included because the app needed to work as a practical business system, not just a polished customer-facing prototype.

Grain Grill now has a live direct ordering app on Google Play and the Apple App Store. The restaurant can serve customers digitally in an area where major marketplace delivery apps were not available.

The business has its own branded mobile ordering route with support for delivery, collection, secure payments and the operational roles needed to manage orders properly.