Skip to main content
WebPulse Technologies
← Case studies

Restaurant, takeaway and food ordering

Helping Grain Grill take direct orders where major delivery apps do not reach.

Webpulse built a branded iOS and Android ordering app for Grain Grill, giving the restaurant a direct way to accept delivery and collection orders in an area where marketplace delivery apps were not properly serving customers.

Get Grain Grill on the App StoreGet Grain Grill on Google Play
Grain Grill restaurant ordering app interface showing menu, basket and order flow
Client
Grain Grill
Sector
Restaurant and takeaway
Build
iOS and Android ordering app
Stack
React Native, Supabase and Square payments

Live app

Available on iOS & Android

Built with

React Native

Supabase

Square payments

iOS deployment

Grain Grill ordering app

A direct order from menu to confirmation.

01Menu
02Basket
03Checkout
04Delivery

307

first-time downloads

The brief

The problem

Grain Grill operates in an area where major marketplace delivery apps such as Uber Eats and Just Eat were not properly serving customers. That left the restaurant needing its own direct digital ordering route instead of depending on platforms that were not covering the area.

Without a branded app, customers had fewer convenient ways to browse the menu, choose delivery or collection and pay online. The restaurant also needed more control over the customer journey and the operational process behind each order.

The work

Webpulse solution

Webpulse built a React Native mobile app for Grain Grill, supported by Supabase and integrated with Square payments. The app gives customers a direct way to browse the menu, add items to a basket, choose delivery or collection, pay securely and submit their order.

The platform was structured around both sides of the business: the customer journey on the front end, and the admin and driver roles needed to handle orders behind the scenes.

What had to work

The business challenge

  • Create a branded ordering app for both iOS and Android customers.
  • Support delivery and collection without making the checkout feel complicated.
  • Integrate payments directly for the restaurant using Square.
  • Use Supabase as the platform backend for the app experience.
  • Include menu items, basket flow, admin roles and driver roles so the system could support real operations, not just a front-end ordering screen.

Delivered

The main parts of the build.

  • React Native mobile app
  • iOS and Android support
  • Supabase-backed platform
  • Square payment integration
  • Menu item browsing
  • Basket and checkout flow
  • Delivery and collection options
  • Admin roles
  • Driver roles
  • Branded direct ordering experience

User experience

UX and design thinking

The ordering journey was designed to stay clear and fast. Customers need to move from browsing to checkout without unnecessary decisions, especially when ordering food from a mobile device.

Delivery and collection were treated as separate routes inside the same app experience, so customers only see the steps relevant to the way they want to order. That helps reduce friction before payment and makes the flow easier to understand.

The admin and driver roles were included because the app needed to work as a practical business system, not just a polished customer-facing prototype.

Outcome

Outcome

Grain Grill now has a live direct ordering app on Google Play and the Apple App Store. The restaurant can serve customers digitally in an area where major marketplace delivery apps were not available.

The business has its own branded mobile ordering route with support for delivery, collection, secure payments and the operational roles needed to manage orders properly.

Outcome numbers

Early app usage showed real customer adoption.

The app was not just a design exercise. Early platform analytics showed customers downloading, installing and actively using Grain Grill’s direct ordering channel.

307

First-time downloads

277

Total installs

226

Active devices

49.5%

Conversion rate

Daily average shown in platform analytics

Source: App platform analytics snapshot

Need a direct ordering app for your restaurant or takeaway?

Webpulse can help you plan, design and build a branded ordering system with delivery, collection, payments, admin controls and app-store deployment.